A note from the founder
I know what it feels like to put your heart into your business and still wonder why it's so hard to make it work.
I'm a lash artist and the owner of Lash Republic. I've experienced the last-minute cancellations, the empty appointment slots, and the discomfort of enforcing a policy—even when that policy was there to protect my livelihood.
I've seen cancellation loopholes, like moving an appointment at the last minute, then canceling it later to avoid a fee. The empty spot and lost income are still there.
I've also had clients stretch the time between appointments and book a fill when they really need a full set. That leaves you trying to fit more work into less time, explain the price difference, and keep the rest of your day on schedule.
When you work for yourself, an appointment is more than a square on a calendar. It's your time, your preparation, and money you depend on.
I started building Purple Ivy because I wanted booking software that understood that.
With Purple Ivy, clients know your policies, service requirements, and cancellation terms before their appointment. That includes your fill windows and when a full set is required—so expectations are clear before they arrive.
My goal is to make the business side of beauty easier, with consistent policies, protections against cancellation and rescheduling loopholes, and booking rules that help clients choose the right service.
I love caring for my clients. I also believe caring for them shouldn't mean putting my own needs last. We deserve businesses that take care of us, too.
Purple Ivy is being built from the lessons I've learned in my own studio—with beauty professionals like you in mind.
Tiffani Benson
Founder of Purple Ivy & Owner of Lash Republic